Since leaving corporate America two and a half years ago, there’s a lot that I don’t miss: the commute, the meetings. But among the things I do miss is tech support. That’s why an article on MSNBC caught my eye. It pointed to a free online tech support service called Protonic. After creating a user name and password, and entering a lot of details about your computer, you can submit tech support questions with an answer promised within four days.
The four-day turnaround is not exactly lightening speed. But hey, it beats bringing out the Geek Squad with their lawyer-like fees and attention-drawing cars that let all your neighbors know how technology-challenged you are.